What our Customers say...
Why SERVPRO Testimonials
"This local SERVPRO does a great job with our clients! I can always count on good follow up and outstanding customer service!"
"We were needing an estimate for some clean up on a family members house and when I contacted SERVPRO, Jordan was so easy to work with. She then sent Terry to us and it could not have been any better. He was SO helpful and super honest, he gave us so many options and we never once felt like he was trying to "sell us" a service we didn't need. My sisters and I were very thankful for that. I 10/10 recommend SERVPRO, they are professional, great communicators and always where they said they were going to be. Thanks again to Jordan and Terry!"
"I woke up one morning and part of my living room ceiling had fallen down and the floor was wet. Due to several storms surrounding the Rogers tornado I had a serious roof leak and it was still coming in. My insurance company gave me the name of several mitigation companies, so I picked SERVPRO not knowing any of them. Kenny Stevens with SERVPRO took the matter in hand like it was his own home and he and his great crew quickly took action to stop any further damage. Not only that, but he provided information and assistance for the follow up that was needed due to the scarcity of available roofers after the Rogers tornado. Kenny answers his phone, provides reassuring and prompt service, and he and his crew are always punctual, polite, and compassionate. Top notch company that we're lucky to have in our area. If disaster strikes, call the SERVPRO team, you'll be glad you did!"
"SERVPRO always has a fast response time and some of the best equipment. Not only is the work done correctly and efficiently but the customer service is superb. Definitely keep SERVPRO in mind for any of your restoration needs."
Keith was incredibly helpful getting everything set up for our (insurance) office!
"My washing machine flooded my house the night before leaving to go out of town. SERVPRO sent a team out and they had the mess cleaned up that night! They worked so well with my insurance (Farmers) and kept me up to date on the progress while out of town. I had absolutely NO problems during the clean up and restoration. SERVPRO got my house back to the way it was before flooding in no time. I would HIGHLY recommend SERVPRO!"
(SERVPRO's) Presentation was great! If you need any assistance for fire or water damage, call these guys!
"Kevin, Earl, Andrew and Terry were all absolutely wonderful! 10/10 experience for a condensation drip/leak. They showed up promptly at 0900, an left around 1230 after cutting out the soaked drywall, insulation, carpet, pulling out the ruined laminate, and setting up the air movers to run overnight. They were extremely polite, (honestly perfect gentlemen) and gave very concise aftercare instructions for the machines. Also, they were super kind to our dog Korra, and Korra loved them too!"
"I want to commend you on the exemplary service and support our family has gotten from your staff in light of our house flood back in January of this year. Never having used your service before, I followed the recommendation of our insurance agent and chose SERVPRO. Subsequently, your staff mitigated the dry-out and subsequent repairs to our home. Every interaction with your crew was just great! It's hard to imagine things could have gone any better! I had used a local service some 15 years ago for another property and the work was poorly done. After seeing the standards set by your staff, I see that [the other company I had gone with] was actually awful. Therefore, I will never use them again preferring your service instead! Please let your staff know how much I appreciate them!"
Thank you for everything. You helped us put our life back together. We really appreciate all of your friendly, caring workers.
We think the service is fantastic! A special thank you to Jim Scott for going above & beyond our expectations!
The SERVPRO on-site crew were prompt, courteous, and attentive to my concerns.
The SERVPRO on-site crew were prompt, courteous, and attentive to my concerns.
Happy with mitigation crew … would recommend SERVPRO to my friends and family
I would recommend SERVPRO to my friends and family
Spoke highly of Kevin, very pleased and very confident that his job was in good hands. "he kept me informed" and "I was confident that he knew exactly what to do".